Contact Sellpadi

We're here to help and answer any questions you may have

Get in Touch

Headquarters

Millennium Plaza, Opposite NNPC Towers
Herbert Macaulay Road, Central Business District
Abuja, Nigeria

Customer Service

09031885908
(Available 8AM - 6PM WAT, Monday - Saturday)

Email Support

help@sellpadi.com
trustandsafety@sellpadi.com (for fraud reports)

Bulk Purchases

For corporate procurement, gift vouchers and promotions
Email: bulkpurchase@sellpadi.com

Send Us a Message

Frequently Asked Questions

How do I track my order?

You can track your order by visiting our order tracking page and entering your order number. You'll receive regular updates via email and SMS.

What is your return policy?

Sellpadi offers a 7-day return window for eligible items. Items must be in original condition with all tags and packaging intact. Please contact our customer service within 7 days of delivery to initiate a return.

How do I report a suspicious seller?

If you encounter any suspicious activity, please email trustandsafety@sellpadi.com immediately with details of the transaction and seller.

Do you offer bulk purchase discounts?

Yes! We offer special pricing for bulk purchases. Please contact our bulk purchase team at bulkpurchase@sellpadi.com or call 09031885908.

How can I become a seller on Sellpadi?

We welcome new sellers! Visit our seller registration page to get started. Our seller support team will guide you through the verification process.

Buyer Safety Tips

  • Always inspect product details and reviews before purchasing
  • Message the seller if you have any questions about a product
  • Double-check your order details before payment
  • Verify your delivery address is correct
  • Pay at checkout for maximum buyer protection
  • Check your email/SMS for order updates
  • For Pay on Delivery, only pay after receiving your order
  • Rate and review your purchases to help other buyers